Grievance Redressal

We aim to resolve every concern promptly and fairly. If you are unhappy with any aspect of our service, please follow the steps below.

Step 1 — Contact us

Write to office@arthavan.in or call +91 87990 58038, giving your name, contact details and a description of the issue. We will acknowledge your complaint and aim to resolve it as quickly as possible.

Step 2 — Escalate

If you are not satisfied with our response, you may escalate to our Grievance Officer: by writing to anil@arthavan.in with the subject “Escalation”.

Step 3 — Regulatory channels

For complaints relating to securities market products and services, you may also approach SEBI through SCORES, and, after following the above steps, use the SMART ODR portal for online dispute resolution.